Bumwo Privacy and Data Processing Policy
At Bumwo, we value and respect the privacy of our students, tutors, educators, coordinators, administrators, and visitors. This policy describes how we collect, use, store, and protect your personal and academic information, applicable internationally in all countries where we operate.
1. Data Controller
Bumwo is responsible for collecting and processing personal and academic data.
Official website: www.bumwo.com
WhatsApp for business: +57 3157808555
WhatsApp support: +57 3170956634
Official Bumwo Discord servers
2. Data We Collect
We may collect the following information:
- Identification data: name, identification number, age, gender, country of residence.
- Contact details: address, email, phone number.
- Academic data: language level, progress, attendance, evaluations, certifications.
- Payment data: information related to transactions made through our official channels.
- Technical information: IP address, browser, operating system, and data on interaction with our digital platforms.
3. Purpose of Data Processing
The information collected is used for the following purposes:
- Administrative and academic management of students and tutors.
- Payment processing, billing, and collections.
- Issuance of certificates and transcripts.
- Official communication between Bumwo and its users through authorized channels.
- Evaluation and improvement of our academic services.
- Ensuring the security and proper use of our platforms.
4. Use and Sharing of Information
- Personal data will not be sold, rented, or shared with unauthorized third parties.
- The information will only be shared with service providers necessary for the operation (educational platforms, payment gateways, technical support), under strict confidentiality.
- If required by legal, judicial, or governmental authorities of any country, Bumwo may provide the necessary information about its users, in accordance with applicable law.
5. International Transfers
Given the international nature of Bumwo, data may be transferred and stored on servers located in different countries. We always ensure that such transfers are carried out under high standards of security and confidentiality.
6. Rights of Data Subjects
Users have the right to:
- Access, update, and rectify their personal data.
- Request the deletion of data when legally possible.
- Revoke consent given for the processing of their data.
- Request information about the use of their personal data.
Requests can be made through official support channels.
7. Information Security
We implement technical, administrative, and organizational measures to protect information against unauthorized access, loss, alteration, or improper disclosure.
8. Official Channels
Official communication from Bumwo is carried out solely through:
- Website: www.bumwo.com
- WhatsApp for business: +57 3157808555
- WhatsApp support: +57 3170956634
- Official Discord servers (only for adults).
9. Data Retention
Personal data will be kept for as long as necessary to fulfill the purposes described and to comply with the legal obligations applicable in each country.
10. Acceptance of Policy
By registering on our platforms or using our services, the user accepts the terms described herein.
11. Modifications
Bumwo reserves the right to update this Policy at any time, notifying users through official channels.